CANCELLATION POLICY

CANCELLATION The OC Nail Bar charges 100% late cancellation fee for any cancellation within 24 hours of the scheduled appointment. DEPOSIT Deposits are required to book and are non-refundable. 24 HOURS BOOK OUT All appointments must be booked at least 24 hours in advance. Same-day bookings and last-minute scheduling requests will not be accommodated. NO TOLERANCE Disrespectful behavior, bullying, manipulation, intimidation, or inappropriate communication—whether in person or through messages—will not be tolerated. Any behavior that compromises the integrity of the space or technicians well-being may result in refusal of service and a permanent ban from future bookings, without warning or refund. MULTIPLE SERVICES If multiple services are booked, all booked services will be charged in full, regardless of whether all services are ultimately performed. Booking multiple services reserves time on the schedule that cannot be reallocated. It is the client’s responsibility to select services carefully prior to booking. If you are unsure which service to book, we are happy to help guide you before scheduling. BARE NAILS To ensure the highest quality and proper timing for your appointment, please arrive with bare nails when booking services such as Russian Manicures or any treatment requiring a fresh application. If you have existing nail enhancements or product from another salon, you must book a removal service alongside your desired Manicure to allow adequate time for proper preparation. If you arrive with product on your nails but have not booked a removal service, we will need to perform the removal first. Please note that there will not be sufficient time to complete both the removal and your desired service during the same appointment. In this case, you will be charged for the original service booked at full price, and your desired service will be rescheduled for the next available appointment.